Shipping

Shipping Terms for YOGAMAYA:

Order Processing:
1. All orders are processed within 1-2 business days, excluding holidays.
2. Orders placed after 2:00 PM (local time) will be processed on the next business day.

Shipping Methods:
1. We offer standard and expedited shipping options.
2. Standard shipping typically takes 5-7 business days for delivery.
3. Expedited shipping delivers within 2-3 business days.

Shipping Rates:
1. Shipping costs are calculated based on the weight of your order and the destination.
2. Shipping rates are displayed at checkout before you complete your purchase.

International Shipping:
1. YOGAMAYA currently ships to select international destinations.
2. International shipping rates and delivery times vary based on the destination.
3. Customers are responsible for any customs duties or taxes imposed by their country.

Order Tracking:
1. Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
2. You can track your order by entering the provided tracking number on our website or the carrier's website.

Delivery Issues:
1. YOGAMAYA is not responsible for delays caused by the carrier, customs, or other unforeseen circumstances.
2. In the rare event of a lost or undelivered package, please contact our customer service team for assistance.

Incomplete or Incorrect Address:
1. YOGAMAYA is not responsible for orders with incorrect or incomplete shipping addresses.
2. Please double-check your shipping information before completing your purchase.

Shipping Restrictions:
1. Some products may have shipping restrictions based on their size, weight, or destination.
2. Any applicable restrictions will be mentioned on the product page.

Free Shipping Promotions:
1. Free shipping promotions may be offered on qualifying orders.
2. The eligibility criteria for free shipping will be clearly communicated during promotional periods.

Thank you for choosing YOGAMAYA. If you have any further questions or concerns regarding shipping, please contact our customer service team at shipping@yogamaya.com.